http://wildbit.com/blog/2009/06/22/introducing-search-in-beanstalk/ Thoughts on building web apps, businesses, and virtual teams Sun, 21 Mar 2010 08:20:18 +0000 http://wordpress.org/?v=2.9.1 hourly 1 http://wildbit.com/blog/2009/06/22/introducing-search-in-beanstalk/comment-page-1/#comment-3689 Wildbit » New Code Viewer in Beanstalk - Thoughts on building web apps, businesses, and virtual teams Wed, 01 Jul 2009 14:29:45 +0000 http://wildbit.com/blog/?p=429#comment-3689 [...] extremely pleased to announce a new feature in Beanstalk in addition to Search that we launched last week (yes, we don’t sleep at Wildbit). Today we’re launching the [...] [...] extremely pleased to announce a new feature in Beanstalk in addition to Search that we launched last week (yes, we don’t sleep at Wildbit). Today we’re launching the [...]

]]> http://wildbit.com/blog/2009/06/22/introducing-search-in-beanstalk/comment-page-1/#comment-3352 Chris Nagele Mon, 22 Jun 2009 19:33:52 +0000 http://wildbit.com/blog/?p=429#comment-3352 Thanks for the feedback! This is our first take, so I am sure we will have lots of improvements. Thanks for the feedback! This is our first take, so I am sure we will have lots of improvements.

]]> http://wildbit.com/blog/2009/06/22/introducing-search-in-beanstalk/comment-page-1/#comment-3348 Ben Smith Mon, 22 Jun 2009 17:58:17 +0000 http://wildbit.com/blog/?p=429#comment-3348 Fantastic! But if I may be so bold to offer a recommendation as someone who has had a search feature that goes beyond just searching the text. In Heap CRM and Torch we have something similar to what you are calling tricks (we call them bucket selectors, but that's hardly the point). They were always a source of support issues because people will try guessing them, or put variations of them in, etc. This went on for a couple of years until we did the simplest thing: Right next to the search box we put a "?" that linked to the search help page (instead of them finding it under the help tab). This has dramatically lowered our support requests. Fantastic! But if I may be so bold to offer a recommendation as someone who has had a search feature that goes beyond just searching the text. In Heap CRM and Torch we have something similar to what you are calling tricks (we call them bucket selectors, but that’s hardly the point). They were always a source of support issues because people will try guessing them, or put variations of them in, etc. This went on for a couple of years until we did the simplest thing: Right next to the search box we put a “?” that linked to the search help page (instead of them finding it under the help tab). This has dramatically lowered our support requests.

]]> http://wildbit.com/blog/2009/06/22/introducing-search-in-beanstalk/comment-page-1/#comment-3347 Adam Mon, 22 Jun 2009 17:48:41 +0000 http://wildbit.com/blog/?p=429#comment-3347 Very nice. Speed and accuracy are very good. The only thing that was a bit confusing was that the +by filter only works with username, not with the friendly names, while the friendly names are used throughout the site. I'm sure this is intended, but it's a bit confusing at first. Maybe the firstname/lastname could also be searchable? Very nice. Speed and accuracy are very good. The only thing that was a bit confusing was that the +by filter only works with username, not with the friendly names, while the friendly names are used throughout the site. I’m sure this is intended, but it’s a bit confusing at first. Maybe the firstname/lastname could also be searchable?

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