Comments on: Highrise integration in Newsberry http://wildbit.com/blog/2008/12/10/highrise-integration/ Thoughts on building web apps, businesses, and virtual teams Wed, 10 Mar 2010 17:49:29 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Igor Baloš http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4652 Igor Baloš Mon, 07 Sep 2009 09:02:47 +0000 http://www.wildbit.com/?p=311#comment-4652 Hi Bob, in the list, you have two types of subscribers: 1. subscribers which are imported through Newsberry 2. subscribers which are synced with Highrise we don't sync list of subscribers from Newsberry to Highrise, we only sync Highrise contacts with Newsberry. This allows you to have Newsberry contacts which you can edit, and separate Highrise contacts. Highrise contacts are not editable, since they will be updated on next sync. You can read more about Highrise integration here: https://newsberry.tenderapp.com/faqs/subscribers/how-do-i-setup-highrise-integration-3 Hi Bob,

in the list, you have two types of subscribers:

1. subscribers which are imported through Newsberry
2. subscribers which are synced with Highrise

we don’t sync list of subscribers from Newsberry to Highrise, we only sync Highrise contacts with Newsberry. This allows you to have Newsberry contacts which you can edit, and separate Highrise contacts. Highrise contacts are not editable, since they will be updated on next sync.

You can read more about Highrise integration here: https://newsberry.tenderapp.com/faqs/subscribers/how-do-i-setup-highrise-integration-3

]]> By: Bob Smith http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4651 Bob Smith Mon, 07 Sep 2009 04:48:42 +0000 http://www.wildbit.com/?p=311#comment-4651 If you change stuff in Highrise, it changes the list in Newsberry. How about the reverse? If a new person subscribes to the list, is a new contact created in Highrise? If you change stuff in Highrise, it changes the list in Newsberry. How about the reverse? If a new person subscribes to the list, is a new contact created in Highrise?

]]> By: Murray http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4634 Murray Thu, 03 Sep 2009 13:50:06 +0000 http://www.wildbit.com/?p=311#comment-4634 Yes, having the new contact from the webform going into Highrise with a tag(s) AND and action (followup, phone, email) to-do would be most practical, but I have considered a work around, by using a tag which sounds like an action, for example instead of a tag "potential customer", the tag could be "contact inquirer", then my staff could do so and modify the tag. Yes, having the new contact from the webform going into Highrise with a tag(s) AND and action (followup, phone, email) to-do would be most practical, but I have considered a work around, by using a tag which sounds like an action, for example instead of a tag “potential customer”, the tag could be “contact inquirer”, then my staff could do so and modify the tag.

]]> By: Igor Baloš http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4633 Igor Baloš Thu, 03 Sep 2009 10:51:54 +0000 http://www.wildbit.com/?p=311#comment-4633 Hi Murray, thanks for the information, we don't support recording tasks and then sending it to Highrise. This is something that could make the newsberry highrise integration complex and it's something that is not quite the purpose of the Newsberry integration. The key purpose of integrating with Highrise is to get the particular contacts synced to Newsberry. We also added support for tags, so users can import contacts by specific tags too now. However, it is an interesting idea, and we have added it to our backlog and our team will think about it. Hi Murray,

thanks for the information, we don’t support recording tasks and then sending it to Highrise. This is something that could make the newsberry highrise integration complex and it’s something that is not quite the purpose of the Newsberry integration.

The key purpose of integrating with Highrise is to get the particular contacts synced to Newsberry. We also added support for tags, so users can import contacts by specific tags too now.

However, it is an interesting idea, and we have added it to our backlog and our team will think about it.

]]> By: Murray http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4632 Murray Thu, 03 Sep 2009 10:36:07 +0000 http://www.wildbit.com/?p=311#comment-4632 Igor, referring to http://www.formspring.com/highrise.html where they have tasks for Highrise generated in the webform. See the link and go down to "Attach follow-up tasks to each contact". Igor, referring to http://www.formspring.com/highrise.html where they have tasks for Highrise generated in the webform. See the link and go down to “Attach follow-up tasks to each contact”.

]]> By: Igor Balos http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4630 Igor Balos Thu, 03 Sep 2009 08:38:38 +0000 http://www.wildbit.com/?p=311#comment-4630 Hi Murray, I am not sure I understood you question. Could you give us bit more details? Hi Murray,

I am not sure I understood you question. Could you give us bit more details?

]]> By: Murray http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-4627 Murray Thu, 03 Sep 2009 01:56:10 +0000 http://www.wildbit.com/?p=311#comment-4627 Is there a possibility to allow a Highrise action (to-do) to be recorded in the webform which then flows through to Highrise. Can you easily implement this? Is there a possibility to allow a Highrise action (to-do) to be recorded in the webform which then flows through to Highrise. Can you easily implement this?

]]> By: Igor Balos http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-2888 Igor Balos Fri, 26 Dec 2008 09:37:31 +0000 http://www.wildbit.com/?p=311#comment-2888 Hi Clark, thank you for noticing the tags. Importing tags was one of the main features which we wanted to add to highrise integration. Then you could use simple sublists in the list and create separate contact lists based on tag. Unfortunately, Highrise API doesn’t have proper functions to pull people with their tags yet, so we could not add it in current release, but we intend to add it in the future and it's already in our backlog. Thank you for mentioning location (city) as a criteria, we will keep it in mind for future updates on highrise integration. Hi Clark,

thank you for noticing the tags. Importing tags was one of the main features which we wanted to add to highrise integration. Then you could use simple sublists in the list and create separate contact lists based on tag.

Unfortunately, Highrise API doesn’t have proper functions to pull people with their tags yet, so we could not add it in current release, but we intend to add it in the future and it’s already in our backlog.

Thank you for mentioning location (city) as a criteria, we will keep it in mind for future updates on highrise integration.

]]> By: Clark http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-2886 Clark Thu, 25 Dec 2008 19:15:17 +0000 http://www.wildbit.com/?p=311#comment-2886 If you took note of tags, then I'd bite down hard on this. We have many different types of contacts and don't want to mail them all each time. It looks like you literally grab every contant in our database and throw them into a list. If you could generate different campaign lists based on tags or city or other critieria, then you'd have the Holy Grail product that would make Highrise absolutely complete. I frankly still don't understand why 37Signals themselves haven't developed some kind of simple tool like this. Anyway, is there a chance you can orient your lists along the lines of highrise tags? If you took note of tags, then I’d bite down hard on this. We have many different types of contacts and don’t want to mail them all each time. It looks like you literally grab every contant in our database and throw them into a list.
If you could generate different campaign lists based on tags or city or other critieria, then you’d have the Holy Grail product that would make Highrise absolutely complete.
I frankly still don’t understand why 37Signals themselves haven’t developed some kind of simple tool like this.
Anyway, is there a chance you can orient your lists along the lines of highrise tags?

]]> By: Igor Balos http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-2881 Igor Balos Wed, 24 Dec 2008 11:35:27 +0000 http://www.wildbit.com/?p=311#comment-2881 Hi Steven, thank you for the suggestion. We will keep it in mind and add it to our backlog. Hi Steven,

thank you for the suggestion. We will keep it in mind and add it to our backlog.

]]> By: Steven http://wildbit.com/blog/2008/12/10/highrise-integration/comment-page-1/#comment-2877 Steven Tue, 23 Dec 2008 18:33:21 +0000 http://www.wildbit.com/?p=311#comment-2877 Can you see reporting for the contact inside of Highrise. I would be very helpful to see a contact's open rate and/or URLs clicked. Can you see reporting for the contact inside of Highrise. I would be very helpful to see a contact’s open rate and/or URLs clicked.

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