We released a great new feature for Newsberry: Highrise integration.
Highrise is an online contact manager and address book, which keeps contact info centralized, sharable, and safe online. By integrating with Newsberry, you can synchronize contacts between Newsberry and Highrise. This is the first integration tool for Newsberry and we plan to release more in the near future.
How does it work?
By integrating with Highrise, we offer:
- Automatic updates of name, email, and phone number in Highrise to your Newsberry list
- Posting a note in each Highrise contact when a campaign is sent.
In Newsberry we provide two ways of importing subscribers:
- Importing contacts from csv and excel files
- Manual import
Now, if you have a Highrise account, you can import subscribers by integrating with Highrise. Not only can intergrate contacts, but you can do it for every list that you have in your Newsberry account. Every list can be integrated with a different Highrise account.
You don’t need to worry whether your contact list in Newsberry contains all the contacts you have in your Highrise account. If you add, update or delete contacts in your Highrise account, you will notice the same changes in Newsberry. Newsberry will synchronize the contacts between Highrise and Newsberry for you automatically.
You can add contacts from different sources to your account (manually, by importing through csv, xls files or by Highrise integration), and all of them will coexist in your list.
Keep a record of it
One more cool feature about Highrise integration is that we post a note to your Highrise contacts whenever you send a campaign.
Give it a try!
The feature is available for Free and Paid Newsberry accounts. To give a test run, sign up for a Newsberry account. To learn more, read the Highrise integration article in Newsberry’s help section.
11 Comments
Can you see reporting for the contact inside of Highrise. I would be very helpful to see a contact’s open rate and/or URLs clicked.
Steven — December 23, 2008, 2:33 pm
Hi Steven,
thank you for the suggestion. We will keep it in mind and add it to our backlog.
Igor Balos — December 24, 2008, 7:35 am
If you took note of tags, then I’d bite down hard on this. We have many different types of contacts and don’t want to mail them all each time. It looks like you literally grab every contant in our database and throw them into a list.
If you could generate different campaign lists based on tags or city or other critieria, then you’d have the Holy Grail product that would make Highrise absolutely complete.
I frankly still don’t understand why 37Signals themselves haven’t developed some kind of simple tool like this.
Anyway, is there a chance you can orient your lists along the lines of highrise tags?
Clark — December 25, 2008, 3:15 pm
Hi Clark,
thank you for noticing the tags. Importing tags was one of the main features which we wanted to add to highrise integration. Then you could use simple sublists in the list and create separate contact lists based on tag.
Unfortunately, Highrise API doesn’t have proper functions to pull people with their tags yet, so we could not add it in current release, but we intend to add it in the future and it’s already in our backlog.
Thank you for mentioning location (city) as a criteria, we will keep it in mind for future updates on highrise integration.
Igor Balos — December 26, 2008, 5:37 am
Is there a possibility to allow a Highrise action (to-do) to be recorded in the webform which then flows through to Highrise. Can you easily implement this?
Murray — September 2, 2009, 9:56 pm
Hi Murray,
I am not sure I understood you question. Could you give us bit more details?
Igor Balos — September 3, 2009, 4:38 am
Igor, referring to http://www.formspring.com/highrise.html where they have tasks for Highrise generated in the webform. See the link and go down to “Attach follow-up tasks to each contact”.
Murray — September 3, 2009, 6:36 am
Hi Murray,
thanks for the information, we don’t support recording tasks and then sending it to Highrise. This is something that could make the newsberry highrise integration complex and it’s something that is not quite the purpose of the Newsberry integration.
The key purpose of integrating with Highrise is to get the particular contacts synced to Newsberry. We also added support for tags, so users can import contacts by specific tags too now.
However, it is an interesting idea, and we have added it to our backlog and our team will think about it.
Igor Baloš — September 3, 2009, 6:51 am
Yes, having the new contact from the webform going into Highrise with a tag(s) AND and action (followup, phone, email) to-do would be most practical, but I have considered a work around, by using a tag which sounds like an action, for example instead of a tag “potential customer”, the tag could be “contact inquirer”, then my staff could do so and modify the tag.
Murray — September 3, 2009, 9:50 am
If you change stuff in Highrise, it changes the list in Newsberry. How about the reverse? If a new person subscribes to the list, is a new contact created in Highrise?
Bob Smith — September 7, 2009, 12:48 am
Hi Bob,
in the list, you have two types of subscribers:
1. subscribers which are imported through Newsberry
2. subscribers which are synced with Highrise
we don’t sync list of subscribers from Newsberry to Highrise, we only sync Highrise contacts with Newsberry. This allows you to have Newsberry contacts which you can edit, and separate Highrise contacts. Highrise contacts are not editable, since they will be updated on next sync.
You can read more about Highrise integration here: https://newsberry.tenderapp.com/faqs/subscribers/how-do-i-setup-highrise-integration-3
Igor Baloš — September 7, 2009, 5:02 am
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