Comments on: Basecamp as a bug-feature tracking system

By: Charles

Charles — Fri, 03 Feb 2012 16:57:24 +0000

I saw someone asking about screenshot software. I found this blog searching for basecamp bug tracking and I found an add-on that might work. I’m trying it out now, but for whoever wants to take a look here it is: http://bugdigger.com/basecamp/

By: Off Trac |

Off Trac | — Sat, 20 Aug 2011 06:12:50 +0000

[...] which can have comment threads and file attachments. After having this epiphany, I found a blog post on the same topic that seemed to validate my idea (or at least prove that I’m not the only idiot to have [...]

By: Off Trac |

Off Trac | — Sat, 06 Aug 2011 05:44:00 +0000

[...] which can have comment threads and file attachments. After having this epiphany, I found a blog post on the same topic that seemed to validate my idea (or at least prove that I'm not the only idiot to have [...]

By: Igor Balos

Igor Balos — Thu, 17 Mar 2011 15:58:21 +0000

Hi Thomas,

you are right. We have also switched in meantime to Lighthouse, which works much better for us.

By: Thomas Sheff

Thomas Sheff — Thu, 17 Mar 2011 15:43:03 +0000

Although Basecamp can be used for issue tracking even 37 signals admit, that it wasn’t created for this purpose.

In my opinion tools like Bontq and Lighthouse are much more suitable in this case…

By: malin

malin — Sat, 01 Jan 2011 15:29:01 +0000

Thks for the article very useful ! Cause it can be very messy to use Basecamp for bug tracking if you don’t use your recommandations. Too bad they don’t have something more integrated…

By: Igor Balos

Igor Balos — Mon, 22 Mar 2010 09:58:12 +0000

Thanks!

By: Viexhitiedtit

Viexhitiedtit — Sun, 21 Mar 2010 08:20:18 +0000

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By: Ka Wai

Ka Wai — Mon, 22 Jun 2009 21:45:54 +0000

Use DoneDone for bug tracking – simple, elegant: http://www.getdonedone.com – you can move companies and people from Basecamp, and you can download Bug Shooting on your desktop to upload screenshots to DoneDone.

By: Igor Balos

Igor Balos — Fri, 08 May 2009 08:36:31 +0000

Hi Ivor, organizing tasks in basecamp can be messy. We tend to create todo lists which contain maximum 10-15 tasks, so it could be easier to review and organize tasks in them. The problem with basecamp is that there are couple of missing features currently, which would make it a lot easier to use. For example:

move tasks/todo lists from one project to another

select multiple tasks and move them to another todo list

have a proper backlog, container in which you could put all the todo lists/tasks on which you would like to work in future (this would hide all task which don't have to be visible)

I hope some of these feature would be added in near future.

By: Ivor

Ivor — Thu, 07 May 2009 21:42:04 +0000

I am using basecamp for project management. I have sprints as milestones and a “Future Stories” milestone where I through things that we will work on later (I just dont like the word backlog).

My problem is that when I want to reorder tasks within a specific milestone. This is proving to be quite a chalance. When I view the ToDos I see all open todos which as you can imagine is quite a long list and reordering the items in the current milestone/sprint isnt working very well. Am I overlooking something obvious?

By: Scrum in virtual teams | Wildbit

Scrum in virtual teams | Wildbit — Thu, 04 Dec 2008 17:20:54 +0000

[...] communicate in three ways: Campfire, Basecamp and IM. For scrum we use Campfire. Campfire is a place where we have 10AM meetings and hang [...]

By: Sal

Sal — Sun, 09 Nov 2008 10:03:58 +0000

You should also check out DeskAway. Its project management with issue tracking built in. So you can assign an Issue, a team member can “Accept” it and then mark it complete when its done.

By: Igor Balos

Igor Balos — Tue, 04 Nov 2008 18:10:53 +0000

Jade,

as for the screenshot tool, I prefer snagit :) , unfortunately no screenshot tool in basecamp

By: Chris Nagele

Chris Nagele — Tue, 04 Nov 2008 17:32:23 +0000

Jade,

That is one thing we definitely miss, but we are working on something that will work with Basecamp to-do which might help. Stay tuned.

By: Jade

Jade — Tue, 04 Nov 2008 15:48:54 +0000

How about SVN links? What do you enter when doing a commit to link to a to-do list? Are there any links the other way?

What about the FogBugz feature that has been huge for us, the screenshot tool. Is there something like that in Basecamp.

Thanks for sharing your experience.

By: Chris Nagele

Chris Nagele — Tue, 04 Nov 2008 01:46:09 +0000

Hi Jade, yes. We decided not to use FogBugz anymore for task management. However, we still use it for support requests.

By: Jade

Jade — Mon, 03 Nov 2008 22:01:27 +0000

So is FogBugz out?

By: simonhamp

simonhamp — Mon, 03 Nov 2008 19:05:27 +0000

I was doing this for a project a while back. It was great, but the client didn’t ‘get it’… I think training the client is an important step that mustn’t be overlooked. But it is definitely worth the effort.. as you say, they feel more involved, and it adds greatly to the process.