Withing the next few weeks, we have some design iterations open, at a discount rate. If you are looking for some help with designing subscriber-based software or social software, we’re a good fit. Feel free to check out Nuzizo.com, Beanstalk, Newsberry, and PodcastPeople for examples of our work.
Customer service, one at time.
A lot of companies think of customer service at the high-level or grand scale. Help systems, Call centers, Infrastructure, etc. Running Beanstalk and Newsberry, I do as much as possible at the individual level as possible. It’s where customer service really counts. Deciding to use Campfire chat for support has been one of the best moves for us, despite the mishaps. We offer direct access, and in turn, obtain direct feedback from our customers.
