Wow, I came into our Beanstalk chat room today to check in. To my surprise, I had already talked to someone in the room and was really rude about it. Someone entered the room as “Chris N” and pretended to be me, then continued to be a complete ass to the poor customer. Here is a screen shot. Maybe some “official” member marker would be useful for these scenarios in open rooms? Dan, if you see this, please get in touch. So sorry.
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Ouch. What an ass. Sorry, man. Come to think of it… people could pretty easily pretend to be you guys and ask unsuspecting customers for sensitive login credentials, too.
I don’t know of a Campfire-specific solution aside from “have a Wildbit employee present 24/7 to boot fakes”, but that seems unreasonable. Maybe only have the room open when an employee is present?
Justin Reese — May 11, 2008, 11:15 pm
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