Web 2.0 is really about sharing and communication. Sharing involves the exchange of data or the exchange of ideas. The next generation of web applications is about bringing social tools to the web that allow people to make better decisions and manipulate data for specific informational purposes.
When customer service kills the experience
It’s amazing how a company can have great products, great prices, and a nice user experience then kill it with lazy customer service. I ordered something yesterday and had a post-order question. I figured the most obvious thing was to respond to the order confirmation email. Here is the response I received.
This is not a [...]
Latest Tidbits: Tioti, Digg, Google Apps
In the last week I came across some impressive tools and applications. Here is a the short list and descriptions of what i learned so far.
Yahoo! Maps Beta
Looks like Yahoo! recently launched their take on the new mapping service. It features some nice interface tools like the zoom window and seems to have traffic updates, which is huge.
